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Businiess name:
E'town Swim & Fitness Ctr
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Review by:
citysearch c.
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Review content:
Unfortunately this gym does not go by the stated requirements that are on their membership form or cancellation form: to cancel your membership due to moving more than 25 miles away from the facility, you must give 30 days notice before your requested cancel date with proof of upcoming move. They have obviously gotten by with charging an extra month here and there with other military members due to a ""report date"" on military orders. If you give 30 days notice that you are moving, be sure you get it in writing that your membership will be cancelled 30 days after giving notice to them, as it states it should be in their documents. If you are in the military, they will try to cancel your membership on the date of your stated report date on orders. This obviously typically gives them another month, maybe 2, of charging you without you even being there! Not fair, and not right. They stated to me that this is what they have always done...and that is supposed to make it right?
Pros: Served the purpose when I needed it: working out
Cons: Some of the staff were not very professional (with their other friends on staff) and they should all be on the same page with management in regards to guidelines.
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