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Businiess name:
Perfect Memorials
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Review by:
citysearch c.
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Review content:
The loss of my mother-in-law was heartbreaking for our whole family, especially my 6 year old son. While looking for an urn, I came across the Teddy Bear urns for her 4 grandsons. They are so soft and cuddly, and something tangible for the kids to hug whenever they are missing their grandma. All 4 grandsons love their ""grandma bear""! We put ashes in the hearts, but will wait until the boys are a little older to put the hearts inside the bear.
I also ordered an angel statue for her ashes that is just beautiful and exactly what my husband was looking for to put his mother's ashes.
So why 4 stars instead of 5? The angel didn't come with a bag for the ashes and it would be a mess to put them inside without a bag. And, 2 of the personalized hearts on the bears were not stamped completely; some of the letters had parts missing. Not horrible, but enough for me to notice.
Customer service was excellent. When I put the wrong delivery address, I called and got a customer service agent on the phone without any hold time and they fixed my error with such courtesy. With all of the expenses that come with a memorial service, it was so nice to have free delivery.
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