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Businiess name:  First Class Bingo
Review by:  citysearch c.
Review content: 
I just got home from First Class Bingo and Raffle in Bollingbrook, Illinois. I cannot even begin to tell you how underhanded this place is. I have attended this bingo hall for nine years attempting to work around the underhandedness that goes on. I have gotten to the point of letting alot of things go because you never get anywhere complaining to the guy who owns the hall. Tonight I was there and they sold the Fast Five pull tab. It is a very popular pulltab and usually sells out very quickly. I think there are like a thousand tickets sold and only one ticket wins. I had gotten two chances to win which is a twenty percent chance of winning the five hundred dollar prize. They called the winning number which was ticket number 15. Well I thought I lost. Well, all of a sudden the person who called it realized he called the wrong card which had a different serial number. The owner of the hall decided to just go with that number even though the serial number of the ticket she had doesn't match up with the serial number of the box. He said just switch the cards and use the other card for the other box called. You cannot do that. It has to match up with the serial number. That is illegal. I am contacting the state tomorrow about it. He said I was just a sore loser. He tells me that it is still a random chance. When they call the number they have two choices of which tab they are going to pick. Out of those two would be the winner. Well, I am damn sure that the next box doesn't have exactly the same two choices as the last one. Why am I so upset about it. I spent a hundred and fourty dollars to find out they screwed up and I end paying for it. That is completely underhanded. I don't blame the woman that won even though she actually didn't have the ticket with the right serial number. The owner is who I blame. The owner of the bingo hall is not suppose to make decisions for the charity. He is not a member of the charity. He and his employees are not to handle the money of the charity, but they do all the time. I am no longer patroning this business. After nine years I am done with the underhandedness that goes on all the time. I do like the people that play here. I do like some of the employees. I absolutely will not put up with a place that switches things over there own mistake. They should have thrown out that box that would have been useless. No, they decided to screw the customers over and still use the other box for their convenience. I am going to warn everyone to stay away from this hall. I have learned the hard way how underhanded the place is. All they care about is the almighty dollar. The charities don't care if people get screwed over as long as their charity makes money. It is sad that people have to get abused in order for charities to make money. The owner of the hall pretty much runs the place. He doesn't merely lease the place to the charities which is illegal in Illinois. I am going to check with the state about how things are run there. How serial numbers are not matching up on things. I am apalled at how the charity and the owner of the hall decided to handle things this evening. Their reasoning isn't even logical. They actually think people are stupid. They think people are so gullible to be manipulated into being ok with switching boxes and serial numbers cuz in the owners opinion it's still random. Well, I have never seen such randomness between two boxes being switched and the same number coming up. The odds of that happening would be astronomical. Of course the owner doesn't give a crap cuz he didn't buy any. I mean enough is enough. You can't do this to people and expect people to just overlook it. Well, I have had my say and feel good about no longer giving them my money. If they keep it up they will just keep losing big money players. I spend alot of money when I go on bingo and pulltabs. I know it probably won't hurt their bottom line much.

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