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Businiess name:
Fifth Third Asset Management
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Review by:
citysearch c.
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Review content:
This is Shane & Linda L. We are writing a buyer beware letter concerning a vehicle financed thru Fifth-Third Bank. In March 2011 we purchased a Nissan Titan financed thru Fifth-Third Bank. Everything was fine until we had a death in the family on August 5, 2012. Since then we have been completely disgusted with the treatment we have received from this bank. We called the bank prior to the payment being due we told them that it was going to be late and when it was going to be paid, mind you, not going over 30 days. The customer rep said that would be fine and thanked us for the call. As soon as the truck payment was 10 days late we started receiving calls from the bank. They were being demanding, wanting to know personal details of why we were late. We told them that we made arrangements and they told us that was not good enough and that they needed to know why we were late and when the next payment was going to be made. All my payments have been made and here we are, November 12, and they are calling me as I am typing this letter. This is very comical, considering that I called them on November 1 and advised them that we traded the truck off and that we had done so because of their behavior and that we would never do business with them again. And to show how bad it was, just from November 6 to today, November 12, they have called us 21 times, including while I was typing this letter. In the end we are paying a little higher rate because we didn?t have the truck for very long and will pay a little more money for a year newer truck but it is all worth it to get away from this bank. Buyer Beware!
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