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Businiess name:
Marx Wine Bar & Grill
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Review by:
citysearch c.
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Review content:
My husband and I and 2 other couples made reservations for dinner for my birthday. We arrived promptly at 5:30 and were seated right away. It took 15 minutes or so to get our first drink order and from there our service progressively got slower. We didn't mind too much because after we got a few bottles of wine we got caught up in conversation while waiting. However after we paid our tab (literally the minute after we paid the tab) we were told to leave! We didn't mind the slow service or the fact we weren't even asked if we wanted dessert (let alone a complimentary one for my birthday) since we could see it was busy and we all have been in the service industry at some point in our lives. But to be asked to leave after spending $400+ there was shocking! Especially since it was their slow service that kept us there so long (we had to wait 1/2 hour for our tab)! We were all stunned when the hostess said we have ""been there long enough"" and other people were waiting for the table. We weren't even allowed to finish our wine! I thought surely that this was just an example of one bad employee and not the restaurant as a whole so the next day I sent a polite e-mail to the restaurant expecting the management to be appauled by this behavior and tell me that they'd take action to make sure it doesn't happen again but I got no reply. A few days later I left the same message on their website, surely once management was aware they'd be thankful that someone brought this to their attention - wrong, again, no reply. After speaking with friends on the treatment we received there I heard similar stories - the management is just horrible and the rudeness of the staff reflects it. Unless you want to be humiliated by being treated like this in front of friends, family or even worse clients, stay away from this restaurant!
Pros: Stillwater is a beautiful, scenic town. Decor was nice.
Cons: Rude & slow service. Mediocre food. Crowded & hurried out when done eating.
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