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Review content:
So I have never given a ""bad"" review in my life, and part of the reason is that I put in 12 years of food service myself, as a server and GM. However, my visit to ?GOOD? last Friday tipped the scale of my review tenure from a low of ""Average"" to ""Below Average"". Bottom line is this... i don't know how ?GOOD? the food really is, because after being promptly seated with 3 friends, at a great seat by the window, the ?GOOD? times ended. We waited approximately 10 minutes for the ?welcome? greeting by our server. At which point we then ordered a variety of beers. The selection is incredible. So we waited another 20 minutes to order food. As my watch topped 1 hour and 10 minutes of sitting time, I confronted our server a 2nd time about our food, and was informed that the burgers we had ordered were in the window and the bacon quesadilla was on the grill. Really? After being basically ignored for over an hour, total table visits by our ""server"" equaling 3, I had to wait on a quesadilla??? In server language, this means our order was either never rung in or it was lost. But instead of someone addressing the situation, and the restaurant was not even busy, we we're left to order beers through the runner at the next table, and watch the two top next to us get sat, order food, and eat in the time it took us to get 2 rounds of beers. Pretty unacceptable. I ordered the food boxed up before it even got to the table, due to the fact we were trying to make a show, ate in the car, and watched the ?GOOD? sign fade into the distance of my rear view, as it faded off of the list of places I will ever visit again. I know what it's like to be in the weeds, or mess up an order, but I don't think I have just been as blatantly ignored I was at ""GOOD"". Great service can overcome mediocre food, but the best of cuisine gets lost when your service team stinks.
Pros: beer selection
Cons: service
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