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Businiess name:
Tom Milner Plumbing
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Review by:
citysearch c.
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Review content:
Tom Milner was hired to install a new pump at my office. Instead of installing our new pump on the floor where the old one was, he built a flimsy shelf above our pressure tank. When I saw the work I was floored - a 12 year old would have done a better job. Sure enough, sometime after business hours a few days later the pump ripped itself off of the shelf, the plumbing broke, and water spewed from the pump. My entire office was flooded.
When my secretary called Mr. Milner he yelled at her immediately saying that it wasn't his fault. He came out and repaired his work, putting the pump on the floor where it belonged. He showed no remorse for the damage and loss to our business and did nothing to help clean up. When we filed a claim with his insurance company he stalled for months, refusing to sign the necessary paperwork.
Hi repair was still shoddy, and the pump jumped and twisted every time it turned on. Yesterday we noticed that sparks were shooting out of it and called a different plumber. The new plumber immediately asked - ""Was the person who did this named Tom?"". The new plumber adjusted the pump correctly and it is now running properly.
Cons: Terrible work which flooded my office, rude, irresponsible
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