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Businiess name:
Tax Masters
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Review by:
citysearch c.
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Review content:
I am filing a complaint with AG of Tx, Federal Trade Commission, BBB and anyone else who will listen and/or help. on behalf of my aged/disabled mother with alzheimers, ""BW"".
I can assure you the poor reviews that TaxMasters refers to as competitors placing a target on their back because of their great success is completely wrong!! Just about every bad report, complaint, review I have read sound exactly what happened to my mother!
I recommend telling the American/Texas public about what TM is lest they take your mother/father/family to the cleaners as well!!
BW contacted TM in early Dec., they drained her savings account in Dec, then they then took $325 of the total of $771 social security that BW receives monthly. They took this $325 on Jan 3rd and Feb 3rd of 2010, they said they would be able to keep her from having to pay ANY monies what-so-ever to the IRS, they said they would absolutely keep her accounts from being frozen by the IRS
(her accounts were consequently frozen in Sept. 14th as of Sept 30 she had yet to receive any of the paperwork she had paid TM to file. TM said they could NOT release her taxes unless she paid additional funds of $1700 for which she did not and does not have -they took all of her savings to begin with)
I got involved in Oct. I got them to release the files to which we took to the IRS. The IRS said that the taxes were done incorrectly and that they couldn't accept them the way they were - they recommended us get someone else to look over the paperwork.
Upon looking into it further TM had 2006 (the ONLY year the IRS was concerned with and the only year BW had asked for help from TM with) was incorrect saying she owed $4220 and citing she had Capital gains & business taxes owed which she DID NOT. She has been on social security disability making less than $9500 per year (this is why she didn't think she needed to file her taxes to begin with)
Then we found out the 2007 had been previously filed (TM had told her she would be penalized further if they only helped her with the 2006 that they would HAVE to do the 2007, 08, 09 additionally. Also when she started calling to get the returns back in June she had been told that if they NOW didn't file the 01-05 taxes at a reduced price of $200ea yr. that the IRS would not even accept the 2006-09 years. So they told her to go further with her they needed another $1700
I took care of all of this within an hour with the help of a IRS agent. The IRS agent said they were only concerned with the 2006... and that 2007 had been filed in 08 by BW herself and that TM had filed an extension for 2009. It took all of an hour to completely resolve these issues with the IRS- 2001-2009. It didn't cost the $6800 TM charged or the $4200 they said she would have to pay to the IRS!! Tax Masters had 10 months and got absolutely nothing done!! In speaking with ""Charles"" one time, he had BW in complete tears!? I can promise you they STILL would not care, even if their lax attitudes were to cause the death of one or more of their client's!
TaxMasters took advantage of my mother, her age, her health conditions and mental capabilities.
Tax Masters has received unknown white powdery substances in the mail and as a result they had to clear their building...THERE WILL BE A DAY WHEN THEY ABUSE THE WRONG ""CRAZY"" AND CAUSE THEM WORSE PROBLEMS WITH THE IRS...I MEAN JUST LOOK AT THE THOUSANDS OF COMPLAINTS ONLINE!! WHAT GOES AROUND COMES AROUND!!
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