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Businiess name:  Kanpai Japanese Steak & Sushi
Review by:  citysearch c.
Review content: 
I will never eat at this restaurant again! The customer service was absolutly horrible! I went to this restaurant on a Wed night, with some friends. The place was not busy at all. The waiter forgot about my order. After my party was half way through their meals I asked the waiter about my meal and he blew me off. He mumbled something and walked away, not even bothering to check on my order with the kitchen. After my party finished eating, a different waiter came up to me and said they forgot to put my food order in. I was upset and told them that I should get my dates meal for free since they forgot about my dinner. They got the manager and he refused. He didn't even give me a voucher to come back at a later time to claim my meal that they forgot to make me. From the watiers to the manager, customer service is awfu!!! They don't care about the customer all they care about is their money! They lost my service for life! If you are in the McCain area I recommend either Crazy Hibachi (just a little further up the road) or Sakura off of Kiehl Ave. Both of these Japanese restaurants have great food and good customer service. (Sakura has the best priced Sushi around)

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