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Businiess name:
Vip Car Rental
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Review by:
citysearch c.
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Review content:
Highly not recommended. If it smells like fish, it probably is fish. I l am a former news reporter and now live in Hawaii. I called to ask questions before booking a weekly reservation. Right in the middle of me trying to ask the man about the terms and conditions (e.g. mileage limit, hidden fees, taxes) he pompously and rudely interupted me, as if I was taking too long, ""Ma'am, what's your question?"" I told him, ""I'm trying to ask."" Red flags flew up all over the place. He was defensive, as if he had something to hide (a hidden agenda), and had poor customer service. Why would I trust my credit card, money, or safety to someone who obviously doesn't think I'm worth the time?
Pros: price is eye catching
Cons: rude and defensive when customer is asking questions
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