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Businiess name:
Surf City Shuttle
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Review by:
citysearch c.
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Review content:
Again- DO NOT USE THIS SERVICE. The good rating seems more the rare bird. My elderly mother was supposed to be picked up from the airport, because we couldn't drive over ourselves that day. You're supposed to call once you get to baggage claim for the driver. The driver whose supposed to wait in some ""cell phone wait area"" would never pick up our calls, but only returned our call once to tell her she needed to take some other shuttle which didn't arrive to long term parking where he was supposed to meet her-- This after not responding for about 20 minutes and about 6-8 telephone calls. (Cell phone number you're supposed to call just rings, and it says call back until someone picks up-- well, no one ever did.) Like she needs to be dragging her luggage from baggage claim, to long term parking shuttle, to meet him somewhere? We ended up using a taxi, save yourself the hassle... We went with this business to try to support local business and because he had green cars. Doesn't matter if he doesn't provide service.
Pros: NONE. Didn't provide service.
Cons: Don't use this service if you plan on really getting picked up or getting a phone call back
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