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Businiess name:
Sunny Acres Pet Resort
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Review by:
citysearch c.
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Review content:
I found Sunny Acres through- of all places- the BBB. I had just found out that my family was suddenly unable to care for my dog during our upcoming vacation and I had very little time to arrange for my dog's care. I checked out their website and liked what I saw. The pricing online was odd. If you want your dog to have a really good time, you've got to enroll them in day camp, which is a different price depending on half-day or full-day... and how many times you want them to have it during your dogs stay. It's all clearly listed, but a little confusing.
As far as complaints go, that's the only one I've got. I had a great experience with Sunny Acres. My dog hates being away from us and is not a fan of strangers. I picked Sunny Acres because I was hoping that enrolling her in the day camp while we were boarding her during our vacation would keep her sufficiently occupied and lessen her separation anxiety.
I also inquired about having her work with a trainer to improve on her quirks while she was there but, unfortunately, their trainer was on vacation as well.
I informed them that my dog was extremely skittish around strangers (mostly a lot of barking) but that she'd never attempted to bite anyone- I told them in person and in the fairly hefty amount of paperwork they gave me. I was really appreciative that they wanted to know so much about my dog at the very beginning. It even asked questions I wouldn't have necessarily thought to inform them of. I asked them to call me if they had any problems with her.
I got a call about halfway through our trip. The woman calling said she was concerned because my dog was not eating- which my dog has done before when we've left her with my family- and asked for my permission to add some wet food into her kibble. Since it was an additional cost (and a low one at that) I really appreciate them calling... especially since the wet food is our solution to the problem.
When we came back, our dog was super-happy to see us but not super-clingy (as she has been other times we've left her). She'd just been bathed and her claws were trimmed very well. She's got a bit of a cold, but otherwise she couldn't be better. I would not hesitate to recommend them.
Pros: Great for short notice, attentive staff, my dog smells great
Cons: Pricing structure is a little confusing for boarding
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