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Businiess name:
Station Bar & Grill
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Review by:
citysearch c.
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Review content:
I ordered the kid's chicken tenders for my son and asked if he might be able to get a bun to make it into a sandwich. The waitress said ""Sure, no problem."" Then when we get the bill, she charged 50 cents for the bun. If I had known there was a charge for a 4 year old to get a bun, I would not have got it. She should have told me that she could accomodate my request but there would be an extra charge. When I asked her about it, she said her manager makes her ""charge 50 cents for anything extra, even a piece of cheese."" If she had an ounce of customer service sense, she would have at least apologized and taken off the 50 cents this time since she did not tell me. She was far too inept for this much thought. Needless to say, I won't be back. There are many businesses who are actually trying to keep their customers happy!
Pros: No wait to get in
Cons: Bad customer service
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