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Businiess name:
Twiggs Salonspa
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Review by:
citysearch c.
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Review content:
On hold for 15 mins to book consult. At the salon, kept waiting 25 mins - by what turned out to be the owner. Never acknowledged that she'd kept me waiting much less apologize for it. Proceeded to tell me how expensive her salon is and how much I would be paying (without actually giving me a price which is what I was there to get). After this finally told me SHE wasn't the person I should have booked with, and kept me waiting longer for her nephew to become available to talk to me. All the while telling me I should change my hair colour (and how that would be very expensive as well) and let them do my brows and lashes (didn't come in for a colour consult, don't want to change my colour -- she didn't listen to that though). One of the biggest wastes of my time ever. I wouldn't go back to that salon if they offered the services for free. Expensive isn't a problem, but I'm not paying to be treated so poorly and inconsiderately!
Pros: parking
Cons: prepare to wait (on phone & in person), don't expect to be listened to or treated well, music too loud and too techno
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