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Businiess name:  John Holly's Asian Bistro
Review by:  citysearch c.
Review content: 
Terrible service. Ordered soup with our meal, never came. Ordered a beer, had to ask the server where it was 15 minutes later, took another 5 minutes to come out. Ordered sushi with the meal, it never came. When we asked the server (at the end of the meal----he only came by about four times total) to take the sushi off and if he could bring the bill because we were trying to make it to a movie, he was SO rude. He said he thinks he walked by our sushi and if was ready, he couldn't take it off. Now, we had already been there for an hour and 15 minutes and we were finished with our meal. Besides, if the sushi was, indeed, ready as he claimed...why didn't he bring it when he came to ask us if we needed anything AFTER we finished eating. He said he would have to check with the manager to take it off the bill. We asked to speak with the manager and he said he would get him... Then came back with the check, took the sushi off and said it wasn't ready after all, and the soup that we also ordered and never got was STILL on the bill. He said he would take it off and we asked to talk to the manager again. When the manager finally came over (we were running late for the movie at this point) he said he would buy us a round of drinks due to the terrible service. We said we were already running late and said he could give us a gift card, which I did not want! (I will never be going back--and never have had such terrible service). I had to ask him if there was anything he could do on our bill--which was 75.00. Also, John Holly's it is on the expensive side for Chinese food and is not worth it! If the food and service were wonderful, I would not haven been opposed to a $75.00 meal for Chinese food. The manager offered to take 20% off, after I had to ask. Might I also add, this is a coupon offer they send out in the mail---not something sufficient enough to change my opinion about this resturant in the slightest. If he had come back to our table and corrected the situation, taken 50% off or comped the meal entirely, I would have never written this review and probably would have given them another try. This is where poor service and a poor attitude gets you. Go to PF changs. It's right across the street same pricing, better food, better service, no sushi on the menu, but hey, we ordered it and never got it anyway!

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