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Businiess name:
TRU Limousine
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Review by:
citysearch c.
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Review content:
TRU LIMOUSINE LEFT US STRANDED ON THE STREETS ON OUR WEDDING DAY!!!!!!!
Got married on 7/31/11. Our Church ceremony was held in Maplewood,NJ (one block outside of Irvington,NJ). We paid full in cash plus gratuity before our wedding day because TRU LIMO said we would get a discount for paying in full before wedding date. We paid for 4 hours of service (1pm-5pm). Our Ceremony was over at 4pm and the Limo Driver barged into church telling our guest (While Bride and Groom were taking family photos) that he was going to leave if we don't pay him an extra $100cash for staying overtime. Since, we were all excited about our wedding and not paying attention to time because non of us had a watch on, we paid him an extra $100 cash. After we finished our photos at 4:30pm, and after all of our guest and family had left to go to reception held in West Orange,NJ (only 15mins away)...We got into the limo and the limo driver, drives two blocks away from Church and stops the limo and turns off the air and told us that we had to give him an extra $100 to move the car. It was very obvious that WE (BRIDE AND GROOM) did not have our wallets or cell phones with us, nor a watch. We told the limo driver that we would give him cash when we get to the venue. He said ""NO"" he's not moving until he gets paid on the spot. The limo driver demanded us to get out the car on the streets of Irvington, NJ and ""WE"" (bride and groom) had to walk 2 blocks back to Church in the heat wave to call a family member to pick us up on our wedding day!!!! we did not pay attention to the time until we walked back to church and it was only 4:50pm! The limo driver lied to us about keeping him over time, we even paid him an extra $100, and he demanded for another $100 after all our guest left to go to the reception from Church.
Limo driver did not wear tux as promised, no champagne as promised, and no red carpet as promised. He ruined a huge chunk of our wedding day. Left us stranded, stole our money, and we were late to our own reception. PLEASE!!!!! DO NOT DO BUSINESS WITH THEM!
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