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Businiess name:
Fortune Cookie
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Review by:
citysearch c.
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Review content:
It took the waitress awhile to come and get our order, but our pot stickers came quickly, unfortunately our drinks did not come until after we were almost finished with those and the rest of our appetizers did not come for quite some time after that. Then as we awaited our entrees we saw everyone who came in after us get served. Granted we were on a slight time restraint since my dad works nights he had to leave by 8pm, but we thought we had given ourselves plenty of time by arriving there at 6:45pm. I don't know about you, but unless you have to kill the food before you cook it, I don't think it should ever take over an hour to be served, especially when only 4 other tables were filled when we were in there. At 7:55 they finally started bringing out our food. Luckily we weren't starving, due to the smoke billowing out of the kitchen. Needless to say by this point none of us were thrilled, but not wanting to take it out on the waitress for what she couldn't necessarily control, I decided to wait until the end of the meal and discuss it with the manager. Then I took a bite of my Moo-Shu which I had been waiting for all night... it was burnt. And not just a little burnt, the kind of burnt that stays in your mouth. Overall the rest of the food wasn't horrible, my mom said the Sweet and Sour hardly had a single vegetable in it and she couldn't find any pineapple. but everything else was edible. When we went to put things in boxes the waitress questioned us about not wanting to take home the Moo-Shu my mom explained, but when we got our bill it was still listed. She told me that she didn't take it off, because only the manager could do that and since she hadn't charged us for the white rice she thought that it would be alright. I explained that it wasn't alright and to get the manager. Needless to say the girl came out without the manager to inform me that the manager would only take off half of the price of the Moo-Shu and would not be coming to talk to me!
Pros: Ok food, clean
Cons: Burnt food, slow slow service, poor management
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