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Businiess name:
Apple Visual Graphics
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Review by:
citysearch c.
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Review content:
I had worked with Apple Visual Graphics before but my last interaction has assured me never to go back.
I had a firm deadline for art prints for an exhibition and they assured me they would meet my deadline. The work was printed and I received a phone call from the shipping department who assured me ground shipping would get my order to me in time and dissuaded me from choosing to overnight them.They arrived 3 days late. I called the company the day after the prints were due and was consoled by the sales rep who promised me a refund. A month after I was originally promised my refund I called the company and was transferred to the manager who ignored my call. I called again, finally spoke to the manager and he assured me my refund would be done. Its been two months, and nothing. I've sent emails which have been ignored. Very unprofessional and frustrating.
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