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Businiess name:
Governors Club
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Review by:
citysearch c.
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Review content:
Not only had my husband and I been dating for 10 years, but this is the first wedding in our family, so we took great care in choosing the perfect place with the perfect service. Planned for 9 months with their event planner. We had several guests coming from out-of-state and wanted one location for the ceremony and reception. They do not live up to their expectations. Do not fall for their marketing schemes-contract has loopholes in their favor. They promised us everything up front (space the night before, exceptional service, pastry chef) and didn't deliver.. We thought this was a one-stop venue-just what we needed! The event planner was confused about which event was ours for the preliminary meetings. Despite the fact that the event planner created an event plan and I provided the vendor schedule, that all parties acknowledged and agreed upon, the wedding was a disaster. The Governors Club had booked another event to end right before my wedding was to begin. They actually gave our vendors approx 2 hours for set up! Our florists were not able to finish arrangements. Although we were told by the event planner than a meeting would be held to inform staff of the set-up and our needs, on the wedding day I had to assist in setting up because none of the staff members knew where things were going. The wedding party had to prepare in dirty rooms because staff refused to clean (half eaten cookies and drink bottles from another group). Our dinner was not what we originally ordered- the meat was tough, bread was dry. Vendor meals were served on stale bread. Half of the guests were not served any cake and had to ask several times for tea or beverages. They lost our baker's supplies. We had to go back to the club after our honeymoon to retrieve them. Florist vases and decoration supplies were lost. We scheduled items to be picked up the day after the wedding. They refuse to send us any final bills AND the manager refuses to meet with us to discuss our experiences.
Pros: Outdoor views
Cons: Lack of service, event planners, management
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