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Businiess name:
Nantucket Grill
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Review by:
citysearch c.
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Review content:
We've been here numerous times, always on Sunday. The first few times the food, service and accomodation were excellent. The last few times we have been unsatisfied. My husband usually tries different menu items , while my son and I stick with certain stand-bys due to food allergies. I always get the chicken salad sandwich, usually the best around, but the last two times it was not great. It just was not as fresh and had a strange after taste. We always order the children's pasta for our son. We've ordered it at least 5 times, always specifying NO CHEESE and sauce on the side. We explain he has a milk allergy. The last time it came with cheese, the time before that with sauce on top. When I said something to the waitress I was met with a rude comment and looks from the manager (Owner?). We've had to wait and wait to get drink refills, no one asked how the meals was, and the waitstaff was just plain rude and unattentive. My husband always gets seafood here and the last two times that hasn't been great either. Tough and flavorless. We brought my M-I-L after raving about how great this place was and the whole experience was terrible that time. Bad food and no service. We have not been back since. It is a shame, when this place is good, it is REALLY good, but it hasn't been good in a couple of months. Not worth the time and money at this point, I hope they turn it around!
Pros: When it is good, it is really good
Cons: rude staff, food quality is suffering
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