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Businiess name:
Hotel Lucia
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Review by:
citysearch c.
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Review content:
Overall, my boyfriend and I loved and enjoyed staying at this place. Yes, the room was very cozy and clean. However, when we first arrived at the hotel after 4pm, our room was not ready because the house keepers were running behind the schedule due to short on staffs. For the next morning, we had ordered room service breakfast.....they were an half hour late. When we finally got our breakfast, the wait staff forgot to give us silvserwares......it took about another 10 minutes to get a set of silverware.....according to the hotel personnel, they were super busy with breakfast order (what does hotel expect for the valentine's weekend)????.....we were little bit dissapointed with the services we received with the amount of money we paid. The hotel ended up paying us for drinks while we had to wait for our room ready and 1/2 of our breakfast.
Pros: decor, clean and cozy room, great restaurant
Cons: , room service
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