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Businiess name:
PC Gecko
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Review by:
citysearch c.
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Review content:
I found PC Gecko online via Google search to fix our Xbox 360 (error messages, then ring of death). They advertised all Xbox issues fixed with a flat rate of $69.95 We took it to their location (in back on a strip mall). They also informed us they ""only took cash."" Ok, bad sign, but we needed to get our Xbox working again. They also advertised a 24 hour turnaround time.
We finally got our Xbox back a few weeks ago (this started January 18th, 2012), so hardly the 24 turnaround time advertised, but with the same error. We return it, only to be told there is a faulty component, to which we had to pay an additional $60.00. We are annoyed, but having no other repair people, we coughed up the money, and within 24 hours, it had the same issue!!
We returned it again because after FINALLY getting a hold of someone at PC Gecko (They often do not answer their phones, and their voicemails are often full), we were told it was still under warranty and to bring it back. They, as of February 22nd, still have our Xbox.
NOT RECOMMENDED. If we do not receive our full monies, as well as our Xbox back on Friday, we are reporting this to the BBB, as well as filing a case in conciliation court to get our monies refunded.
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