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Businiess name:
Terrace Salon & Spa
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Review by:
citysearch c.
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Review content:
BEWARE.... this salon was booked for a wedding I was in. The Bride booked it, took in the timeline schedule, and at no time did the employees ask about her deposit. She received a call 5 weeks before the wedding and was told her day was given away because of no dep. She was never given a contract as well.... This salon is not ran professionally. The owners response when telling her he gave the day away was I didnt assume you were coming here.... If that was the case why did he call in the first place, Secondly, he stated the person he gave her time slots too PAID in FULL and that MONEY was MONEY.... The owner of Terrace Salon has no regard for his patrons. He needs to hire employees that are able to book appts, and also give all information to potentional clients. Furthermore, he needs to learn some manners and respect when dealing with clients. He talked very harshly to the Bride and treated her as if she was beneath him.... The girls at the ISLANDS in Bethalto saved the day, and were able to fit the Bride and all MAIDS in.... I suggest the ISLANDS to anyone looking for a stylist to do your hair and do it well.
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