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Businiess name:
Splendor In The Grass
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Review by:
citysearch c.
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Review content:
My husband paid a fortune for long-stemmed red roses for our anniversary. When he ordered, he was given all kinds of quality guarantees. The flowers were delivered on a Saturday afternoon and started to wilt and die on Sunday.
After a battle, the store replaced 7 of the 12 but they all died too, even though I carefully followed the care instructions that came with the flowers. Out of 19 roses, not a single one lasted more than two days or showed any signs of opening. The manager refused to even discuss further options when I called. They'll bend over backward when you're ordering but can't be bothered if you have a problem.
I've worked in professional flower arranging and I know roses are tricky things. But this was ridiculous. Avoid this place.
Pros: Nice business name
Cons: Poor quality, Poor customer service, Expensive
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