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Businiess name:
Tuscany Italian Restaurant
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Review by:
citysearch c.
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Review content:
Patrons beware. As a former employee I can say most if not all accounts made so far are true. First, salads after made by a server is scrutinized by the manager, after which time he picks over it till he's satisfied the customer didn't get too much lettuce. Staff is instructed to not cut tomotoes too big or else. The salad dressing is made with 100% cooking oil, not olive oil. Second, 90% of the time all fish is tilapia. Additionally,crab cakes are definitely imitation crab meat. I made a comment about it once and the chef just chuckled. The chicken meat used by the chefs has no taste, and its pounded for so long it is basically rubber. Deserts are precut and put in a cooler sometimes with no plastic covering and they just sit until someone orders it however long that may be. I ate the food once, I got so sick that night I couldn't go into work the next day. The ""manager"" never apoligized much refund my money. That particular item I had paid full lunch price for it. So many times I witnessed people that were totally dissatisfied with their meal but were charged full price, and there were never any apologizes. Roaches in the kitchen was enough for me to never eat their food. Customer Service there is non existent. The food reviews you have read. Cleaniness was about 50% of what it should have been, except the bathrooms and they were spotless. They don't pay their staff, what you make in tips is what you take home. The manager, Cyrus, knows absolutely nothing pertaining to the business and refuses to learn English, only enough to get by. When you go in there, at least everyone I spoke to thought the owners were Italian. Not so, their Iranians. They think nothing of sticking it to you. The customers as well as their employees. I have been in the food and beverage business for more than twenty years and I would strongly recommend this restaurant close it's doors to business, it's not Italian in name only. And yes the chicken meat is chicken strips. One more thing, the health department came in there twice when I was there and that was a joke, the agent ,she, just walked thru and left. Need I say more???
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