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Businiess name:
AutoNation Dodge Ram Arapahoe
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Review by:
citysearch c.
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Review content:
Dropped our truck of for a 90,000 mile service, at the end of the day we were informed that they were not able to preform our service due to sick calls that day. They told us that they would keep it overnight and preform the work in the morning, well next day comes and at 11 am we get a call that our truck is missing.....yes GONE!!!!! They assured us that they had followed security protocol and locked our keys up in the lock box overnight so either they are lying and left our keys in the truck in the yard or an employee with access stole our vehicle!!!!!!! Best part is they are not liable because of the release you sign when you drop your vehicle off for service. We can't get anyone to call us back, they have been hugely unsympathetic, unapologetic and flat out avoiding us. Completely unwilling to work with us at all after losing our truck due to their negligence!!!!! Do not use this dealership!!!!! This is not our first bad experience just the worst and last they are not nice people and hugely unprofessional.
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