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Businiess name:
I95 Exotics Inc
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Review by:
citysearch c.
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Review content:
This place is a joke. Don?t waste your time or money considering them as a source for a luxury rental of any kind, seriously. Shopping around on the internet for a luxury auto rental in Miami you?ll find that I-95?s website is one of the more professional looking ones but please don?t let that fool you. They probably don?t even own 80% of the cars they list. Notice all the pictures are stock images from the web? No coincidence.
I was looking to rent an exotic car for my husband for his birthday. I had done some web searching and knew that a Ferrari or Lamborghini rental would run around $1500/day. Then on March 14th a credible discount shopping website, Ideeli had a ?Experience Miami? special with several luxury offers in our area including a one day rental for a Lamborghini Gallardo for $499/day. I called I-95 to confirm that they had a reservation available for April 15th as that was the day I needed to car. It was impossible to reach a human at the (877) phone # listed on their website, but the recording offers you options for reservations, roadside assistance, or a few employees names to choose from. None of the options lead you to a person, your only option is to leave a number for call back of keep getting bounced around thru a computer voice prompt labyrinth. I was immediately doubtful but after I left a voicemail, I got a callback within 15 minutes from ?Rami?. He told me the car was available for 4/15 and to call him back after I made the purchase to set up the rez. I purchased a one day rental on Ideeli for $499 and called back to Rami?s cell # I now had (the 786 # listed on Yelp). He told me to e-mail him my Ideeli order # and my info and I?d be all set for 4/15. I sent everything to him the same day.
On 3/20 I hadn?t heard a reply from Rami so I sent him a follow up e-mail asking for confirmation of my 4/15 rez. He replied on 3/21 with a legit looking document confirming the details of my rez. My husband took off work for his surprise and we were set to go. On 4/14 I sent an e-mail to Rami to confirm the car would be ready at 11:00am. I didn?t get a reply. I started calling him at 9am 4/15 to confirm the car would be ready and the phone didn?t ring, straight to voicemail. I left a message for call back, and got nothing. I called several times and kept getting straight to voicemail. I called the (877) # and of course reached no one, so I left a message. Since my husband was waiting for his surprise, we proceeded to the Alton Road address, and I kept my fingers crossed that Rami lost his phone and everything would be fine, ignoring the bad feeling in my stomach and the $499 I had already paid a month prior.
Upon arrival to 300 Alton Rd. at 11:30am I found an office for Primetime Yachts with a sign in the window for i-95 exotics. I recalled Primetime was also on Ideeli the same day as I-95, I wonder how their customers who paid $1500 for 4 hours on a yacht got treated. I came in to the small office to find two desks w/a man at each desk and approached Adrian advising I was there to pick up my reserved, pre-paid rental. He immediately shook his head and it was clear he was not expecting me, and was unprepared for my reservation. He said Rami has been missing since yesterday and he didn?t leave any cars. He made a cell call saying that he?s got a very bad situation with two people there to rent a car and no cars. He then returned with a shoulder shrug and said to contact Ideeli for a refund.
Seriously? What a f'ing joke. Rami Hakin is a thief and scam artist, and has ruined my birthday plans for my husband. No respect for other people?s time or money, do not do business with this shady idiot.
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