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Businiess name:
Europtics Eye Care Associates (Optometrists)
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Review by:
citysearch c.
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Review content:
I had a great experience with the woman, Paige, who helped me select my glasses. She was busy when I went to pick them up. I bought two pair of expensive glasses and was treated like I walked in to use their bathroom for free. Three staff members were outright, unquestionably rude to me.
Paige is great. She knows her stuff. I chatted with the doctor there, who is also really wonderful. Their selection is great, too.
But management needs to tell the staff that being polite matters. Especially at the Europtics price point.
I bought glasses there in the mid-1990s and didn't go back for the same reason (and the same ""gentleman"" who was rude to me today was rude to me then). My mother disliked customer service at the Broomfield store as well. It's time they have a little chat with their staff and tell them to behave.
Pros: They know the business
Cons: THREE of the staff members were quite rude to me.
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