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Businiess name:
Bill Smith Buick-GMC, INC.
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Review by:
citysearch c.
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Review content:
I purchased a 2007 Escalade from Chris Logan at Bill Smith. I was told it was in good condition. Chris Logan sold and had the vehicle delivered to me. When the vehicle arrived, it was filthy, had blown head lamp bulbs, and had an exhaust leak. After the excitement wore off, I realized I had been had. The first day, the exhaust manifold heat shield starts dragging the ground...then the belts start squealing. I was told I could bring it in for warranty repair after 30 days to only find out the items needing repair aren't covered. I call to get a refund on the $3500 warranty and they prorate it and offer me $680. It is for now a very expensive drive way decoration. This has been a very embarrassing experience. I'm pretty sure the vehicle wasn't looked over at all before it went out and they were laughing as they left it at my house.
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