Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Life Time Fitness
|
|
Review by:
citysearch c.
|
|
Review content:
I wish I could give this club zero stars. I was lied to at membership sign-up. Ken at Woodbury told me at sign-up that there was a $200.00 cancellation fee. After 6 months, the cancellation fee would be $50.00 less. After a month, I decided I no longer wanted the membership. I didn't cancel however because of the fee that I would incur. I went into the Coon Rapids gym to talk to Michelle to cancel despite the fee, and lo and behold discovered there is no cancellation fee, and I was lied to. She did however tell me that I wasn't the only one who had come in saying the same thing. There had been other people that had been lied to about the exact same thing. I then called a sales member at Woodbury looking for a simple apology, investigation that would include calling Michelle at Coon Rapids to inquire about the other complaints, and a call back. I never got a call back. This sales member informed me that Ken is one of their top sales people and a long time employee at LifeTime. I then called Shaun at Woodbury looking for the same thing. He said he would look into it and call back, but never did. Then about two weeks later I called Jennifer Longtine, their general manager and she insisted it must have been a miscommunication. She did not apologize for the inconvenience or money lost. She insisted that Ken is one of the top salesman, implying that I had probably just heard him wrong. She did nothing to help me as a customer other than cancel my flex membership this month, rather than next month. I would have appreciated an apology more than $10.00. I could have saved $159.00 by canceling earlier if it weren't for the lie I was told. This gym treated me with little to no respect, they lied to me, wouldn't call me back, and wouldn't apologize for their mistakes. They seem to protect their top salespeople at all costs. I wonder why. If you have a problem with the LifeTime in Woodbury that you want to voice, it probably won't be heard. I wouldn't recommend this gym to anyone.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|