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Businiess name:
Geiger Pools & Spas
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Review by:
citysearch c.
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Review content:
I bought a spa from this company in about 1997 because I used to drive by their place on Macadam. I am only writing the review now because I see the two other negatives, and then there is a third complaint under Cascade Pools for Geiger. Still their rating remains at 4 stars. At the time, the father of the family who owned the business had turned it over to his grown children to run, and it was the same story as above: nobody answering the phone or returning calls, took forever for the spa to arrive, etc. The weird thing that happened was that I made my own electrical arrangements, a guy showed up, did the electrical, charged me $400 and then another electrical guy showed up, whose price was about $150 or less. I had not called the first person, but who did? I suspect Geiger called them; and since I was only expecting one electrical guy, well I never even asked about price. Gouged! I am looking for spa service now and happened across these reviews. Sad that this kind of problem persists after all these years. Check the Geiger review under Cascade for a pretty serious problem of fraud. Oh, the father did give us a nice gift certificate to the Ringside for our troubles, which worked to soothe our ruffled feathers, but the business with the electrical is only becoming clear to me now as I read these reviews.
Cons: dubious business practices, not responsive, slow
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