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Review content:
Eight years ago my husband and I decided it was time to update our window treatments on the first floor of our home in Pleasanton. Alan (the owner) came out, measured and talked about the various options available to us. Because our back patio has a Southern exposure and gets that HOT Pleasanton afternoon sun (which will practically melt anything), Alan advised us to purchase the more expensive Plantation Shutters and Blinds for the sliding glass doors and clearstory windows. He explained in detail the materials that were used and because of this, the blinds would not yellow, fade, split or warp. We were on a tight budget and at the time we were a little apprehensive of the more costly expenditure. After some thought, we decided to take his advice and purchase the products he suggested. Well, the test of time has proven Alans advice to be 100 spot on! After numerous Summers and record breaking hot spells, the shutters and blinds still look as new as the day they were installed. Every Summer my husband and I say to each other (repeatedly) Im so glad we spent the extra money and listened to Alans advice. We would be been sick if we had chosen to save a few dollars and now had coverings that we were not thrilled with.
In addition, the installer at the time was wonderful. He was professional and a true craftsman. I am a perfectionist(obsessively so) and this man exceeded my expectations. A product is only as good as the quality of the installation. We were and remain thrilled with our decision.
That said, last July, we decided it was time to update the last few remaining windows in the house. My husband asked are you going to use Window-ology, again. I didnt even have to think about it of course! Once again, Alan came out and made suggestions. In the dining room, where there is no sun exposure, he recommended a 2.5 blind that was cost competitive with those el cheapo Lowes cut-it-yourself blinds, but was of far superior quality and matched everything else down stairs. The upstairs was a bit more challenging and custom, with shutters being ordered. On installation day, the team of 3 performed with the same level of perfection as 8 years prior (I love consistency). We only had one minor error...the shutters for the guest room were accidentally made in a 3 shutter slat instead of 2.5.
I called Alan and without question or pause, he immediately ordered the 2.5 replacement. We were also able to keep the 3 during the interim. Last week, the new shutters were installed and everything is perfect, once again. I thank Alan for his commitment to his customers and his business.
I remember when I went into his showroom (which is awesome, by the way) before this most recent order. Alan was working with some individuals on a sizeable order of +70K. In looking back, I have to say that at no time did I ever feel that their order was more important than ours even though ours was considerably less. I would whole heartedly recommend Alan and his entire team to everyone. They are true professionals coupled with that personal Pleasanton feel that we all love. Do not waste your time shopping around. With Window-ology, you will have no regrets...and lets be honest how often does one redo all their window coverings. If you are like most of us, probably once or twice in the life of your home. They are something that one uses and sees DAILY. If you are not happy with what you have purchased, you will be reminded of it constantly. So, my advice is to be smart and be happy and see Alan. My only regret is that I do not have any more windows to cover!
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