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Businiess name:
Kali's Mezze
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Review by:
citysearch c.
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Review content:
This used to be one of my favorite restaurants in Baltimore, dining there more than ten times this past year on a resident physician schedule, referring many friends, until the valet service did more than park my car. Not only did they charge to valet, I gave a tip, they helped themselves to my GPS unit that was not in plain sight. Being that this unit was not in out in the open, it did not occur to me to check for the unit until I got home fifteen minutes later, at which point I was advised it was too late to make a claim. The valet denies responsibility, their insurance company denies responsibility, as does Mezze's manager. I understand the ""industry standard"" but hailing from NYC where I expect customer satisfaction to be paramount, I would have at least expected an apology or some form of reimbursement from the restaurant itself.
Pros: Variety, Reasonably Priced
Cons: Always late with reservations, Crowded, Poor Customer Service
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