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Businiess name:
Celebrity Limousine
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Review by:
citysearch c.
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Review content:
I am very displeased with this company, I called for a car to pick us up at 2:30am for a 5:30am flight out of Logan. They told me it was a exter charge for a early morning pick up, I aggreed to pay the required fee. I was surprised when no car showed up at 2:30am, no call, I had to call them to find out the person that was assigned to this call was no where around, they had to get a car out of Logan to come and pick us up. Kevin the driver was so nice and told us the owner would make this up when we returned. On our return I had to wait again for the car to show up, all the other Limousines were parked at the airport waiting for there customers, not my service we had to wait until he arrived. This is Monday night that I am writing this complaint because no one contacted me to say they were sorry they didn't live up to the agreement we had. Its appears that customer service is not their top pirorty.
Pros: Kevin the driver is greart
Cons: Can't count on the car to show up on time
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