Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Celebrity Limousine
|
|
Review by:
citysearch c.
|
|
Review content:
NEVER USE THIS COMPANY! I should have read more reviews as well, they absolutely take advantage of you.
I used them for a bachelorette party last night, my best friends one and only, and thanks to them started the night on a horrible note by leaving late because they don't know how to keep their paperwork straight.
They have nice buses and our driver was really nice however the owner treats customers like crap, they overcharge and never believe them when they say they will work with you on cost and finding you a smaller bus if you have less people.
The company changed our time but never informed our driver because they waited until the last minute to actually change their paperwork and our driver was late. The owner tried to blame it on me instead of taking responsibility for the disorganization of his company, and when that didn't work said that it was the driver's fault. The owner's final solution: don't tip the driver. We were even hung up on when trying to address the fact that they were late and we might miss the show we were going to. They treat their driver's horribly, they hang up on you when you are trying to address the problem and they do not return phone calls.
I tried for at least three weeks prior to address the fact that our party was much smaller than anticipated (from 30 to 17 people) and to be worked with as told they would if our party size changed when we first booked the bus. They did not work with us. Phone calls were not returned and emails were not answered. Calling daily or multiple times a day does not get you a response.
In all, extremely disgusted by the treatment of both the customer and their employees. A very unresponsive company who actually does nothing to accommodate their customers even when they say they will. When customers are trying to get their concerns addressed you should not hang up on them.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|