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Businiess name:
Celebrity Limousine
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Review by:
citysearch c.
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Review content:
For our wedding we booked the Lincoln Navigator with this company. We called numerous times before to make sure everything was scheduled and they confirmed it was. When the limo arrived on our wedding day it was the Hummer and not the Navigator which we had booked. I had spoken to the driver before pickup and he failed to tell me about the mistake when he had a chance. I was unable to get an explanation for the error and when I asked if I could speak to a manager the request was denied. On top of not getting the classier vehicle I signed a contract for, I received a limo that was never cleaned from the last rental. The inside was infested with fruit flies! The seats and walls were sticky and the interior smelled. I had to make him pull into a gas station while we attempted to open all the windows and doors in 90 degree weather attempting to remove as many flies as possible. It was appalling that we paid that type of money for that condition and service. I even called the company immediately after the wedding to find out how to deal with the problem and basically got the run around. I wouldn?t want this to happen to anyone else on their wedding day, so please take my advice! Plus this company has two names Entourage Livery and Celebrtiy Limo, if that isn?t a red flag that they are shady, then I don?t know what is!
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