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Businiess name:
Charlotte Library
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Review by:
citysearch c.
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Review content:
It's not a bad location and the collection is reasonable, but the way it's run is extremely disorganized. The workers are beyond rude. I took out a few books and then web renewed them twice. They were to be due at the end of this week. I decided to return them a few days early. I was shocked to learn that my second web renewel didn't go through (even though it said it did). Now I apparently owe $8 in late fees. I renewed the books and the library staff don't believe me. They were harassing me about it and demanding money. I tried to explain that thier website must have made an error but they snapped at me and refused to let me take out any other books. Believe it or not, this is not the first time this has happened to me. A lesson out there to everyone... do not try to renew books online from this library. It wont work and they will stick you with a bunch of fees and tell you there is nothing they can do about it.
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