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Businiess name:
Ama Video & Photo Production
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Review by:
citysearch c.
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Review content:
My experience with this company has been a nightmare! I did not have the same good luck as other people that have posted good reviews. First of all, they gave me the wrong enlargement picture the day of my wedding. The pictures I chose for the sign in book were wrong as well. I called as soon as I came back from my honeymoon to see what went wrong and spoke to a lady named Alice that was extremely rude. It took 4 months for them to finally agree to fix the mistake with my sign in book pictures and enlargement picture. The next problem I had was with my wedding pictures... I spent $1,000 in uplights so the room could have a touch of a different color and you can't see that in the pictures. It looks like the pictures were taken outside on a bright sunny day. The pictures were not very detailed... I had one angled picture of my candy station and no pictures of my live band. My wedding was in October 2010 and I haven't received my enlargement picture, sign in book, or wedding video and pictures. I called to find out how much longer it would be and the reply I received was ""I don't know because we are really backed up"". That is completely unacceptable! I read my contract thoroughly and complied with the payment promptly. The contract said 8-12 weeks and it is way past the time stated on the contract. I have nothing against the company or the photographer... they were very nice to me before and during my wedding. Afterwards, they haven't been rude except for Alice but they have not been helpful or understanding. I DO NOT RECOMMEND THIS COMPANY!!
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