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Businiess name:
XL Soccer World
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Review by:
citysearch c.
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Review content:
The majority of the coaches really try to follow the philosophy that is posted on their website -- it should be required reading for all parents and players. We left another indoor facility and a very popular and competitive outdoor program because of this philosophy that is not just words on paper or a website. The coaches set the tone that earns the respect of the players and allows them a fun learning experience while trying to keep the games as evenly matched as possible, and with opportunities to advance.
The management, on the other hand, are not very responsive to the needs of the families who frequent there. There have been many complaints and suggestions that have fallen on deaf ears with regards to the safety of their largely unpaved and unmarked parking lot. Many have observed the owner's truck, along with other vehicles, parked in one of the two the handicapped spots while a car with a handicapped hanger or sticker pulls up to unavailable spots. It's private property, with no regard for the law.
In addition, there is the issue of lack of communication to team members when schedules are changed after the initial posting. While a message on the website states to check back often, there are many times when folks didn't check at the right time, and thus showed up at the wrong time, missing the game altogether. Many parents have complained about this, but they won't simply blast an e-mail to those teams whose schedules have been changed, sometimes within a couple of days of the game. It varies, so there's no set time/day to check to know for sure.
Also, be aware that outside coaches with their own teams play there as well, and do not have to abide by XL's philosophy. You will notice the difference -- mostly in how the parents behave on the sidelines. Let's just say XL has a positive effect on their players as well as their parents.
All in all an excellent program that needs better management.
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