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Businiess name:
Doodles
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Review by:
citysearch c.
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Review content:
Let's face it, Doodles is not the cheapest baby store around. So for the price point of their products, good customer service is expected. I recently purchased custom bedding, a glider and receiving blankets totaling $2200. Getting an appointment to order the custom items was easy. The harder part was getting the sales staff to provide me with details about my order. First, if they tell you your order will arrive in 4-6 weeks, go with 6-8 weeks to be safe. Secondly, some of their staff members are rude. When you ask them a question about your order, they seem bothered to look up the information for you. Third, if they leave you a message to tell you your glider is in, call them back the same day or they will ship your glider to an offsite warehouse, where you can't go pick it up.
Pros: Good selection of products
Cons: customer service, reliability of information, 7 days to make returns
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