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Businiess name:
Doug’s Lynnwood Mazda
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Review by:
citysearch c.
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Review content:
I went here to purchase my first car. The salesmen were unprofessional and misinformed about the car, but I had already done my research and purchased the vehicle. I was told to come back the next day to do the trade and pick up the vehicle (after waiting 4 hours). The next day, The trade and the deal signing took 5 hours, because they didn't tell us what paperwork was needed to actually complete the sale. I had to return the next day, with additional requested paperwork. Over the course of the next couple of days, the salesman called and said I had to come in and sign additional paperwork. I came in and no one had record of me needing to sign any additional paperwork. Then the dealership starts calling saying our insurance was cancelled. The hound my cell phone and start calling my work. Of course the insurance was canceled it was on the trade. At this point I am frustrated with the incompetence of this dealership, I ficilitate them with the correct insurance information, and call back to make sure that they have received it, and to complain about their improper conduct regarding the use of my work number. I am yelled at over the phone, called a liar, and will be returning the car this evening due to their lack of customer skills, and incompetence. You would think they had never actually sold a car before... AVOID THIS PLACE LIKE THE PLAGUE! Their are many dealerships out there that will treat you how you should be treated!
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