Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Doug’s Lynnwood Mazda
|
|
Review by:
citysearch c.
|
|
Review content:
I went in to have my oil pan replaced in March as the plug threads were stripped. They gave me call saying it looked pretty new and asked if I was sure I wanted it replaced. I told them to check the threads on the plug and if they were indeed stripped, go ahead and replace it. They replaced the oil pan and told me it was ready, saying the threads were stripped.
I picked up the car and started to remember that maybe I did already have it replaced. I did some digging and realized I did replace it 9 months ago. An embarrassing memory lapse, yes, but I was MORE frustrated by the fact that I just paid $600+ to replace a new oil pan. I called them back, confused as to how the threads could be messed up on this NEW oil pan. I picked up the original oil pan from the dealership, took it to the original garage that replaced it, and watched him completely screw and unscrew the plug with no problem! I called the dealership back and they immediately changed their story, saying the threads were ""slightly worn"" and they had clear written direction from me to replace the oil pan.
I told them very clearly, ""do not change the oil pan unless the threads are stripped"". They LIED to me and said they were stripped and then changed their story after I called them on it. I talked with everyone in the chain of command up to the manager of the parts & service department. They eventually gave me a partial refund on the parts, but far from what I spent on a completely unnecessary part replacement. I felt deceived and will never go to this or any Hyundai dealership again.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|