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Businiess name:
Cooper's Brick Oven Wine Bar
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Review by:
citysearch c.
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Review content:
***I know it's a long review, but you NEED to read it***
My boyfriend and I are not a picky eater nor would we write a review about anything. However, we are very unhappy about the dining experience that made us want to let the future diner aware. We were seated for a long time until the server stop by the table to greet us and take our drink order. The restaurant was not busy at all since it was around 1:30pm, however, we didn?t mind that too much. After the server took our meal order, the server had NO interaction with us until we want our check. Our order was not brought over by our server (which I understand that?s how some of the restaurant operates but we saw all the other servers did it themselves). Still, it wasn?t a big deal to us but the server never stop by our table to ask us how our food was and simply walk pass us numerous times. Then we ask for our check while our table is being clear. I realized how it was ?us? who made the server act differently?because we are Asian and we are being stereotyped as being stingy and possibly won?t pay him decent tips? Or was it because we didn?t order expensive drinks?
Right next to us, there?s another couple in their 40s (compared to us in the 20s), the server greeted them shortly after they were seated and brought out their drinks. The server personally deliver their dishes, ask them how the food was, went back to their table and refilled their drinks (while our drink was half drank and never refilled or asked), and the server noticed they were finished with their plates and cleared them before they asked for their check (unlike us). The final sparks that mad us ticked off was when the server walked over with the check and dropped it on our table without saying a word then walked away. Wow, we never felt so ignorant and we were definitely got more hospitality if we were at a fast food joint and this was a restaurant and wine bar!!! The worst part is we had to pay him 15% tips for all his services WHAT A JOKE!! Over all the food was okay but it was the MALE ASIAN SERVER, ANDREW, that made our trip to the restaurant our first and only one!!!
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