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Businiess name:
Tvmax
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Review by:
citysearch c.
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Review content:
First of all my cable went out for two days I called them on the second day and they sent out a representative to fix my cable, but wait, the day that I called there was already someone here fixing the same problem, why couldnt they have them fix mine? regardless, a guy came yelling on his cell phone and cursing in the parking lot. He said there was an outage for all the apartments in my ""block"" many of my neighbors have satellite so they didnt have this problem. he said that he needed to call in another guy and that he would be here in 20 minutes, the guy left, and no one showed up i called them back complaining this was SUPER BOWL SUNDAY WEEKEND, they said a manager would call me back, no one did. i called back the next day, saturday, and i opted for spanish because for some reason that has gotten me further, but then a woman came on speaking english and i demanded it be in spanish but apparently there is no spanish opt. on the weekend even tho its on the menu. so the next day i have my husband talk to a rep in spanish, the guy was TALKING BACK and OVER him, NEVER IN MY LIFE has that happened. I want to talk with the Better Bus. Bureau but they need it to be written and the process is too long. My cable was out 6 days. they said it was the wiring on the complex, so after a year of service the wires all of a sudden stop working, and i talked to the complex and they said no its not the wires and they werent made aware of the problem. the worst part is that my complex is contracted with this horrid company and I can't switch to another company. THEY NEED TO BE REPORTED.
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