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Businiess name:
Sutro's
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Review by:
citysearch c.
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Review content:
Every negative review here is true! I kept hoping as I read the negative reviews on this site that it would have gotten better by now. It has not. We waited 45 minutes for a party of four on a Wed. night. We had ordered drinks and two appetizers while we waited, and we were not even comped on anything nor offered an apology for the wait! THEN, we ordered dinner and waited another hour before they brought out the entree. All of this would have been okay had the food been up to par. It wasn't. ,It was all overcooked and not good! The steak was not tender. I can't believe how poor this food was. The service was sub-standard and unprofessional. Everyone had a lackadaisical approach. Again, I cannot believe how high the bill was for such a terrible meal. We will not be going back.
Pros: view
Cons: food, service, wait
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