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Businiess name:
Overlook Restaurant
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Review by:
citysearch c.
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Review content:
I have been coming in for over 35 years. Most of the time food is very good. However, last night I ordered the french dip sandwich. The meat was very fatty & had alot of grizzle. I literaly had to open the sandwich & pick it apart in order to eat it. There was a pile of meat on my plate when I was done. I stopped the waitress to let her know this was the worst meal I have ever had here & to advise her about the meat, she advised she will be back in a few mins to talk with me,(with an attitude) she never came back. However, the owner came over & asked if there was a problem. I let him know what the problem was. His reponse was "" I don't raise the meat here!"" I advised I realize that, I just thought maybe you changed where you purchased the meat. He advised no. And that was it. He walked away. He acted like I wanted something from him. I just wanted to let him know the normal quality was not there. There was no need for him to be so rude. I was the one paying money for something unacceptable. If you've ever had one of these sandwiches they are big & I bet there was about 1/4 of the total meat in the plate that I was not able to eat. If the owner is this rude how can you expect the employees to be any better. I was very disappointed in the whole experience.
Pros: Normally very good food
Cons: However, if there's a problem with the food - it falls on deaf ears
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