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Businiess name:
Salon Lotus
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Review by:
citysearch c.
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Review content:
I had two great cuts/highlights with Gia but the poor and inefficient customer service isn't worth coming back. I made an appointment with Gia for my third visit, having my husband come home early from work only to find out that my appointment was made with another stylist. Then I was rescheduled for later in the week which again meant my husband had to leave work early. I was called and asked to reschedule again, I said fine. I showed up only to find out that I had been scheduled for the wrong day!! I scheduled a fourth appointment only to get a call that day telling me that Gia had a family emergency and had to reschedule. While I do not fault Gia for having a family emergency, I would think that upon the fifth time rescheduling the same appointment they would have made some effort to apologize .
Pros: cuts, color
Cons: service
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