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Businiess name:
Lds Leather Co
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Review by:
citysearch c.
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Review content:
I ordered 2 collars on 3/27. The expected lead time was 30 days. 8 weeks after I placed the order I emailed several times and finally got a response. It was going to ship next week (week 9). I sent an email (week 10)after it never arrived and I never got any shipping info. I was told it would ship at the latest Friday of that week because they were going on ""a much deserved vacation"". Early the next week still no info on shipping so I email again. I get a nasty response and she cancels my order. I called today (June 9) to try and get an explanation and I was yelled at and hung up on by a man I had not spoken to before. I emailed then one more time to extend the olive branch and I had it thrown back in my face by her clarifying that she had canceled my order weeks ago.
Pros: In Theory they make nice stuff... if you can get them to make it and mail it to you
Cons: They don't seem to do any actual work. Very rude and confrontational. Act as if customers time is unimportant
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