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Review content:
When I went in the get my car fixed, I guess I began irritable when the store opened up 30 minutes late, but Washington traffic is bad, I understand. Than when my part came in, they said they should have it ready for me that day. Since I knew the amount of labor involved, versus when I called them, versus when they closed, I knew that there was plenty of time, and I anticipated picking my car up that day. So, I called about thrity minutes before the store closed inquiring about my car. I was told. ""Do you absolutely have to have it today, because I can get to it tomorrow morning"". I am not only inconvenience another day, but the mechanic clearly did not care about my time, or how much of an inconvenience this was. He was unprofessional when he spoke to me, and was unprofessional by not calling me, and telling me my car would be ready the next day. The next day they call, and my car is finally ready, I tell them when I can be by the shop, and to add insult to injury with the state of my car, I am told by the mechanic that it is ugly. Yes, I knew that going in, but I did not go in there to have it pretty, just working. I felt the mechanic was patronizing, rude and unprofessional. But, on the plus side, my car is fixed. So, if you do decide to take your car here, try to make sure the owner is the only one handling your car. I found him to very nice, and professional.
Pros: convenient location, knowledgable owner
Cons: a rude unprofessional mechanic, timeliness
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