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Businiess name:
Plano Radiology Ctr
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Review by:
citysearch c.
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Review content:
First, I waited in the reception office for nearly 45 minutes past my appointment time in some very uncomfortable seating. To top it off, the music they had playing was loud rock'n'roll. Not very professional. The staff was making jokes with one another and acting like children, not professionals in an office environment. The MRI and other testing went okay, but they never mailed my film to my doctor, forcing me to take them with me and pay a very high price to courier them. When I told them that I never told them I wanted to take my films with me, they all just stared at me like I was crazy. I have never experienced something so odd in my life. On top of that, they gave me a CD that could not be viewed by anyone, even my doctor. When I called, I was verbally abused and told, ""too bad,"" that is what we offer and nothing else. So, I just paid for bad service and a bad CD. I have been to facilities such as MRI Central and was treated SO much better. I went here as it was closer to me. I would NOT recommend this facility to anyone who is concerned with service and value. If I was the owner, I would staff professionals at the front desk first thing. Service and quality are paramount in this type of industry.
Pros: Easy to find location
Cons: Mean staff, long wait times, poor quality CD's
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